North Carolina, USA
With over 1,000 properties to manage, we couldn't be happier! We have been using this for a year and a half now. Initially we looked at more than 12 software products all the big ones, and this is the one that worked best for all of our needs. We have multiple offices throughout the country and with this software all our offices can remotely manage all their properties independently. The accounting is supurb and can handle all the locations independently, we love this software, it makes our life so much easier! Support is fantastic! Have never looked back!
Happy to have a software such as landlord tracks. Easy to use mobile app and by device. Convenient enough for when you are on the go. Developing more and more each day.
As a first time user of ANY property management software, I felt like this was a fairly easy entry. I appreciate the prompt customer service response, the availability calendar, the ability to accept credit cards through the system.
We manage 180 single family homes and with this software we were able to reduce our office personnel down to 2 people managing the homes, and one maintenance guy...Owner disbursements are a breeze and my owners love getting their owner statement emailed to them. The management tools are comprehensive and give us all the features we need, and the ability to email work orders has been great...I leave the country frequently on vacations and I know things are taken care of because of this software.
LOVE THIS SOFTWARE! Makes my life so much easier. Running a 28 unit complex and this has saved my life. Love the tenant invoicing system. The way I can email straight to the tenant and also except credit cards. I have used yardi and other software and for me this is by far the most user friendly.
I've been using this software for 2 years now and I am very satisfied. I own an apartment complex with over 40 tenants and I did not want to pay a third party company anymore. With this software I can manage my property a lot easier. The automated accounting tools did it for me! I looked at all the others...very happy with this choice!
Very easy to use and convenient. This site is very convenient for me personally. My schedule can change from day to day, and my hours fluctuate based on the time of year.
I won't have to make so many trips to the bank or handle payments from so many people. We can better track payments and balancer our accounts, and homeowners will know just where they stand at all times.
Everything is great, just a few changes...It helps me feel so organized. I really love being able to invoice and print receipts and keep a running balance for them...really love this product! saved our lives!
Easy to use, simple navigation.. clear emails sent to my inbox on instructions.. Recommend for other renters!
I have taken over recently as a property manager in Golden Bay. I only have a small port folio, which is good. Finding this software great
Lisa St Claire
Takaka, New Zealand
So far so good. I'm still getting used to using it, but I love they have a user guide to help you out. I also love that you can do tenant screening. I search and try several and this one had the long term features we will need.
I am satisfied with how well the properties and tenants are organized. Its very efficient when looking for pictures or information on units.
Product works great and it is easy to use
Great customer service! We have used Landlord Tracks for over a year and love the software and their great, responsive customer service!
Great Software for Easy Property Management. Makes property management easy, keeping everything in one place. Great personalized support. They called me and answered all my questions and gave me personalized training. That was invaluable.
The software is pretty intuitive and user friendly. For anything that isn't, customer support is the best I've ever experienced. They are available, patient and knowledgeable.
I like this program for our rental properties information it is easy to use and understand and keep track of property information.
Great piece of Software with great customer support. Thank you!
Very professional. Aaron is top quality. Very knowledgeable. Always friendly and supportive
Have not had too much difficulty with this program.
LandLord Tracks has changed my life. I have been using this software for the passed 4 months and i am happy with its functions.
New user I find it easy to use however still learning
Toronto Ontario, Canada
As were getting set up refining we have less and less work to do on our billable's tracking work etc. Pros: I find it very clear and easy to use. Cons:we haven't found any insurmountable problems
The software is great and handles everything I need. It is user friendly and was very easy to learn. The software is very automated and does a great job at keeping track of all my expenses...Whenever I have a tenant who hasn't paid, I don't have to do anything, the software does it all for me and that has been a life saver for someone like me who is always running around...Your reoccurring transactions and automated invoicing make managing my properties easy and helps me stay ahead of the work load.
True Canadian EFT payments! Our tenants can pay their rent online using any canadian bank account! We love this service and that is a big reason we went with you, but your software also has lots of other features we liked. Makes managing our 70 properties easy!
Dealing with section 8 tenants is not always fun as many of them don't always pay their rent. We love having this software because it tracks both the government portion as well as the tenant portion separately and when the tenant does not pay, the system still keeps track of it.
I have 25 tenants all paying their rent online or who use the automated rent withdrawal services. After using this for more than a year all I can say is Awesome! The money comes in and is directly deposited into my bank account and I don't have to deal with paper checks and running to the bank to make deposits anymore!!!
This software does what it says. I don't have many tenants, only a handful, but I wanted something that would be automated so I could do other things and not have to spend all my free time managing my properties. They all pay their rent online and if they are late, the system takes care of it for me!
As my real estate enterprise is growing, this has really helped keep the finances straight. Good overall product with good customer support. While I was learning the software, they were very quick to respond. I had vetted 3 or 4 solutions and found this to be the best one.
We were looking for commercial property management software and had tried few but it was either too expensive or not adequate for our commercial unit uses. So, we stumbles on Landlordtracks and gave it a try. There are few things that still needs to be address for our use and the customer service representative, Aaron, was wonderful in helping us address all of issues and concern. The most important to us is that they are there and will answer your calls and address your issues and questions. I would highly recommend for anyone who wants to take their system online and make their work more efficient!
This is personally my first experience using a property management software. The customer service team has been absolutely exceptional as far as meeting our companies personal needs/wants to ensure we have the functionality needed to run our business each day. Training's from the customer service team have been most helpful if/when questions should arise. The software itself has been wonderful as far as meeting our organizational needs. From listing each property, photos, and details about each unit.--Definitely a pro when it comes to keeping 200+ properties in order! Excited to learn more about the software and excited to start implementing some of the features that it has to offer, as we grow.
Cumming, GA, USA
We were looking for a system that would initially track rents, send rent notices, issue and monitor work orders, and that could be expanded into a full financial reporting system. We created a must have, needs, and wants list. This system met all of the items on that list except for one or two wants that had question marks on if we could make something work. That list plus the cost led to our decision to select Landlord Tracks over other systems. It was a very good decision.
I'm a new property management company owner in Prescott Ontario, Canada.
Being new to owning my own business (but with over 25 years experience in the industry) I knew what I was looking for in a software package. LandlordTracks offers so many convenient solutions from keeping tenant records to total bookkeeping for yourself and owners. Banking solution within the system is going to be one of my biggest pluses as it will do CDN money where most others won't.
You are assigned an account manager and when you have an issue your support is always that one person, not a handful of who gets you in queue.